Contact

Questions about an order, a product, a return or anything else — send them here and a person will read it. You can also email us directly at chachostore2@outlook.com.

We reply within 24–48 business hours, Monday to Friday.

If your message is about an existing order, add your order number below. It lets us answer in one reply instead of three.

Quick answers

  • Shipping is free throughout the contiguous United States — no minimum.
  • Orders are generally delivered within up to 8 business days.
  • Returns are free within 30 days of delivery — we cover return shipping, and there is no restocking fee.

Before you write

Some questions have a faster answer than we can give you: